Cancellation Policy
Refund Eligibility
- If you have made a booking or paid a token amount and the construction work has not yet begun, you are eligible for a refund within one (1) week from the date of payment.
- After one (1) week from the date of payment, refunds will not be applicable under any circumstances.
Refund Process
- To initiate a refund request, you must contact our support team via email or phone with proof of payment.
- Refunds will be processed within 7-14 business days after verification.
- The refund will be credited to the original payment method.
Non-Refundable Scenarios
- If construction work has already begun, no refunds will be provided.
- If the refund request is made after one (1) week from the date of payment, it will not be entertained.
- Any additional costs incurred for site inspections, planning, or material procurement will be deducted from the refundable amount, if applicable.
- Any discounts, promotional offers, or service fees associated with the booking are non-refundable.
- The company is not liable for any external factors, such as changes in government regulations, delays due to force majeure events, or unforeseen site conditions.
Company Rights and Policies
- The company reserves the right to deny refunds at its sole discretion if there is any violation of the agreement terms.
- Any disputes related to refunds shall be subject to the jurisdiction of the companies registered location.
- The company has the right to adjust, modify, or update this cancellation policy without prior notice.
- If a customer fails to provide necessary approvals, documents, or payments required to commence construction, no refund shall be issued.
- In case of customer-requested delays or changes to the construction plan, refunds will not be entertained, and additional charges may apply.
Modifications and Exceptions
- The company reserves the right to make exceptions on a case-by-case basis under special circumstances.
- Any modifications to this policy will be communicated to customers in advance.
For any queries, please contact our customer support team.